Troubleshooting startup issues for Power Apps

  • Article
  • 2 minutes to read

This troubleshooting commodity helps fix common configuration issues that preclude Power Apps from starting.

Common errors

  • When you receive the following error message related to cookie settings:

                      Hmmm... Something went incorrect. thirdPartyCookiesBlocked Please enable third political party-cookies and site data in your browser settings. If you are using Chrome's Incognito mode, yous can uncheck the 'Block third-party cookies' option on the Incognito langing page. Try once more

    Resolution: Enable tertiary-party cookies and local information.

  • When you sign in to Power Apps - especially using the InPrivate or incognito experience, y'all receive the following error:

                      Sign in required Please select sign in to continue. Session ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx  AADSTS50058: A silent sign-in request was sent merely no user is signed in. The cookies used to correspond the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending the silent sign-in request is in different IE security zone than the Azure AD endpoint (login.microsoftonline.com). Trace ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Correlation ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Timestamp: xxxx-xx-xx twenty:xx:xxZ

    Resolution: Enable third-party cookies and local data.

  • When you receive a "Hmmm … We couldn't sign yous in" error message and identifier that resembles the following image:

    Hmmm … We couldn't sign you in. The information below may be helpful.

    Resolution: Cheque Resolutions for common errors for dissimilar error variations and resolutions.

  • When you effort to create an app from a SharePoint list, you receive the post-obit "abnormal termination" error message

                      WebAuthoring abnormal termination.  Client date/time: <Client Time>Thh:mm:ss.sssZ Version: ii.0.602 Session ID: xxxx-xxxxx-xxxxxxx--xxxxxxxx description: {"error":{"item":{"exception":{}},"colno":0,"filename":"https://paaeuscdn.azureedge.cyberspace/v2.0.602.0/studio/openSource/modified/winjs/js/base.js?v=39de0f2edf1...", "lineno":0,"message":"Script mistake","initErrorEvent":"[function]","bubbling":fake,"cancelBubble":false,"cancelable":fake,"currentTarget":"[window]","defaultPrevented":true, "eventPhase":2,"isTrusted":true,"srcElement":"[window]","target":"[window]","timeStamp":1490711965955,"type":"error","initEvent":"[office]","preventDefault":"[office]", "stopImmediatePropagation":"[function]","stopPropagation":"[function]","AT_TARGET":two,"BUBBLING_PHASE":iii,"CAPTURING_PHASE":1},"errorLine":0,"errorCharacter":0, "errorUrl":"https://paaeuscdn.azureedge.net/v2.0.602.0/studio/openSource/modified/winjs/js/base.js?v=39de0f2edf1... mistake","setPromise":"[function]","exception":{}} stack: null errorNumber: 0 errorMessage: Script error

To resolve the issues listed above, read Resolutions for common errors, and endeavour one of the listed resolutions.

Resolutions for common errors

Error Microsoft Border Google Chrome Safari (iOS)
  • Sign in required
  • UserInterventionNeeded_CookiesBlocked
  • UserInterventionNeeded_StorageBlocked
Enable third-political party cookies and local information Enable third-party cookies and local data Enable third-party cookies and local data
  • UserInterventionNeeded_NavigateToAadTimeout
Possible network problem Possible network problem Possible network problem
  • UserInterventionNeeded_NavigateToAadDenied
  • UserInterventionNeeded_StorageLost
Not applicable Non applicable Non applicable
  • AadError
Azure Active Directory Errors Azure Active Directory Errors Azure Agile Directory Errors

Enable storage of tertiary-party cookies and local data in your browser or app

Power Apps stores some data such as user identity and preferences locally leveraging your browser's capabilities. Problems occur if the browser blocks storage of such local data, or 3rd-party cookies gear up by Power Apps.

Most browsers allow settings to reflect the changes immediately. You may also demand to close all the browser windows and reopen instead.

To enable this setting for the Power Apps and Dynamics 365 mobile apps for iOS y'all need to work through the iOS settings linked to the app rather than through the browser settings for iOS.

Instructions for Microsoft Edge

  • Option 1: Enable storage of third-party cookies and local data for all sites

    1. Select Settings.
    2. Select Cookies and site permissions.
    3. Expand Cookies and site data.
    4. Ensure the setting Block 3rd-political party cookies is disabled.
    5. If nowadays, remove the following sites from the site-specific cookie configuration under Block, and Clear on exit:
      • https://create.powerapps.com
      • https://*.create.powerapps.com
      • https://brand.*.powerapps.com
      • https://make.powerapps.com
      • https://login.microsoftonline.com
      • https://apps.*.powerapps.com
      • https://apps.powerapps.com
      • (But for sovereign clouds) US Authorities version URLs.

  • Pick ii: Create exceptions to allow storage of third-political party cookies and local data for Ability Apps and associated services.

    Notation

    The following steps crave your Edge browser version to exist 87 or above.

    1. Select Settings.
    2. Select Cookies and site permissions.
    3. Expand Cookies and site information.
    4. Select Add under Permit and add together:
      • [*.]powerapps.com
    5. Select Clear browsing data on close.
    6. Ensure Cookies and other site data is disabled. If you desire to keep it enabled, select Add instead, and add:
      • [*.]powerapps.com

Instructions for Google Chrome

  • Option one: Enable storage of 3rd-party cookies and local data for all sites

    1. Select Settings.
    2. Select Privacy and security.
    3. Expand Cookies and other site information.
    4. Make sure that Cake 3rd-party cookies or Block all cookies isn't selected.
    5. If present, remove the post-obit sites from the site-specific cookie configuration under Sites that can always employ cookies, and Always clear cookies when windows are airtight:
      • https://create.powerapps.com
      • https://*.create.powerapps.com
      • https://brand.*.powerapps.com
      • https://make.powerapps.com
      • https://login.microsoftonline.com
      • https://apps.*.powerapps.com
      • https://apps.powerapps.com
      • (Simply for sovereign clouds) US Government version URLs.

  • Choice 2: Create exceptions to allow storage of third-party cookies and local data for Power Apps and associated services

    1. Select Settings.
    2. Select Privacy and security.
    3. Expand Cookies and other site information.
    4. Use Add together for Sites that tin always use cookies and add:
      • [*.]powerapps.com
    5. Ensure that you lot bank check the Including third-party cookies on this site option when adding the site.

Instructions for Safari (iOS)

  1. In Safari app, select Safari.
  2. Select Preferences.
  3. Select Privacy.
  4. Ensure Block all cookies isn't selected.
  5. Ensure Forestall cantankerous-site tracking isn't selected.

Instructions for Dynamics 365 for phones or Dynamics 365 for tablets app on iOS

  1. On iOS, select Settings.
  2. Scroll down to Dynamics 365.
  3. Toggle on Permit Cross-Website Tracking.

Instructions for Power Apps app on iOS

  1. On iOS, select Settings.
  2. Gyre down to Ability Apps.
  3. Toggle on Allow Cross-Website Tracking.

Instructions for Microsoft Border on iOS

  1. On iOS, select Settings.
  2. Scroll down to Edge.
  3. Toggle on Allow Cross-Website Tracking.

Azure Agile Directory Errors

Azure Active Directory (Azure AD) is the technology on which the Power Apps relies for user authentication and potency.

The error page that you come across might incorporate additional information that can help diagnose and fix the problem.

To resolve Azure Advertising errors, you might demand assistance from your It section.

See also

  • Common problems and resolutions
  • Power Apps Support